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Privacy Policy

Privacy Policy

Limesquare is committed to protecting the personal information of all those who use our services and provide services to us. This Privacy Notice sets out how we handle your personal information to ensure that your privacy is protected.

By using our services you are consenting to us collecting, storing and using personal information about you and you are agreeing to be bound by our terms and conditions. Any additionally applicable terms and conditions relating to a specific service will be provided on the written contract covering that service.

Why we collect personal information and how we use it

Under data protection legislation, Limesquare is permitted to handle personal information where we have a 'legal basis' to do so. As a provider of vehicle rental services Limesquare uses your personal information in order to facilitate the provision of these services to you, manage your relationship with us and comply with any laws and regulations to which we are subject.

We also use your personal information (where consent has been given) to help us improve our services and provide you with information on services we identify may be of interest to you.

How we collect your personal information

Most information we collect about you is directly from you via methods such as:

Information we collect about you from other sources is via:

What personal information we collect

The information we collect from you varies depending on a number of factors such as whether you are a personal hirer (i.e. an individual) or a business hirer (i.e. a company) and depending on whether you are hiring a vehicle from us on our insurance or your own insurance. Information we hold might include:

For a more accurate and detailed outline of the information we hold specifically for you please see section Your rights.

Who we share your personal information with

Limesquare will only share your personal information with third parties who provide services to us under contract, in line with our contracts with you, or as required by Law. The information we share is restricted on a need-to-know basis and those we share it with include:

For a more accurate and detailed outline of the information we share specific to you please see section Your rights.

How long we keep your personal information for

Limesquare will usually hold your information for up to a maximum of six years after our relationship with you ends, but this may be longer in the event of a dispute or legal action.

Protecting your personal information

We take your privacy very seriously and have appropriate security measures in places to ensure your personal information is secured and protected both in organisational and technical areas.

Your rights

You always have the right to request:

Please send your request through our online enquiry form and we will aim to respond within 14 days. If we are unable to comply with a request you have made we will give you an explanation detailing the reason why.


You are in full control of any marketing material you receive from us. If you no longer wish to hear from us about latest news and special offers please send a request through our online enquiry form asking to be unsubscribed from all future marketing communications and we will action your request within 7 days.

Company Registration Details

Limesquare Vehicle Rental Limited. Registered in England: No.4897613. Registered Office: Limesquare House, Downside off Guildford St, Chertsey, Surrey, KT16 9DS.

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